Privacy policy
What Vantara collects, why, and who can see it.
Last updated: October 31, 2026
1. Information we collect
Account data: your email address, username and password (stored securely as a hash; we never see it). If you sign in with Google, we receive your name and email from Google. Profile data you choose to add: your bio, Discord username, Roblox username and, for sellers, the payment handles you list. Content: listings, inspect screenshots, community posts and chat messages. Seller applications: Roblox profile link, Discord username and your answers. Technical data: basic logs such as timestamps and error reports needed to keep the service running.
2. How we use it
To create and secure your account; to show your listings, profile and posts; to deliver messages between buyers and sellers; to review seller applications; to enforce our rules and investigate reports; and to keep the service working.
3. What is public
Anyone can see your username, bio, join date, community posts and, if you are a seller, your listings, inspect screenshots, Discord username, Roblox username and the payment handles you list. Sellers choose to make these public so buyers can pay them directly — only add details you are comfortable sharing.
4. What is private
Your email address, password, chat messages (visible only to you and the other person in the conversation) and seller applications (visible only to you and administrators).
5. Payments
Vantara does not process payments and never receives your card or bank details. Payments go directly between members through outside services such as PayPal, Venmo, Zelle, Cash App or Revolut, each covered by its own privacy policy.
6. Sharing
We do not sell your personal data. We share data only with service providers that host and run Vantara (for example cloud hosting, authentication and email delivery), when required by law, or to protect members from fraud or harm.
7. Retention
We keep your data while your account is open. When you delete your account, we delete or anonymize your profile, listings and posts within a reasonable time, except where we need to keep records to resolve disputes or meet legal obligations.
8. Your choices and rights
You can edit your profile and seller details at any time in account settings. Depending on where you live, you may have the right to access, correct, export or delete your data, or to object to certain processing. Contact the administrators through the Help Center to make a request.
9. Children
Vantara is not directed at children under 13, and we do not knowingly collect their data. If you believe a child under 13 has an account, contact us and we will remove it.
10. Security
We use industry-standard protections such as encrypted connections, hashed passwords and access controls. No system is perfectly secure, so keep your login details private.
11. Changes
We may update this policy and will post a notice on the site for significant changes.